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Home > FAQ

What are the uses of towel warmers?

The main functions of the product are drying towels (bath towels), heating towels (bath towels), effectively removing bacteria from towels and bathtowels, which are very suitable for bathroom.

Do your products have certifications in Europe?

Homebase towel rack products have been sold to European market for many years, with CE certification, good reputation and reliable quality.

What is the warranty for the product?

The warranty period of Homebase products is 2 years.

What material is the towel warmer made of?

Homebase towel warmers are made of 304 stainless steel and will not rust.

Is there any safety risk when using it?

The waterproof grade of the product is IP X4 and Class I electrical appliances, which can be splashed by water in any direction with grounding wire, no leakage.

How long can stainless steel pipes and fittings be used normally?

More than 30 years

What is the process flow of pipe fittings?

Pipe material - cutting - cleaning - forming - cleaning - pressure testing - inspection - storage - electroplating - spraying - assembly - packaging - inspection - storage

Which pipe fittings are suitable for domestic water use? Which pipe fittings are suitable for drinking water?

Living water: spray plastic, galvanized, stainless steel
Drinking water: stainless steel

What is the water pressure and air pressure during product testing?

Water pressure is 3.0-6.4MPa; air pressure is 1.05-1.7MPa

Can the new sample be developed?

We need the drawings so the technical department can confirm whether it can be done.